Guides, product playbooks and regulatory updates for running Know-Your-Product in Canada and the US. Start with the fundamentals, follow the program step by step, or jump to your role.
What does an advisor need to do?
What are the supervision requirements?
Start here. The end-to-end playbook, what CIRO and the CSA expect you to document, how Canada compares with the US, and what a complete KYP system has to do.
The end-to-end view: product management approves and monitors the shelf, advisors keep up on what they hold, and compliance proves both happened.
What CIRO and the CSA expect firms and advisors to document for KYP, when reviews are triggered, and five common documentation myths.
Side-by-side KYP obligations, five key differences, a terminology map, and a framework for cross-border firms.
The eight capabilities an end-to-end KYP system needs, the requirements to put in an RFP, and how to score vendors and run a proof of concept.
An interactive business case in Canadian dollars: what a fragmented KYP setup really costs, which tools an integrated system replaces, and a calculator for your own numbers.
The five-part Product series, one guide per step: approve products onto the shelf, monitor them for material change, work the alerts, keep advisors' due diligence current, and supervise the whole program.
The shelf register, onboarding and approval, removal and wind-down, and mapping client holdings to the shelf.
Monitoring every approved product for material change: writing the rules, running the daily engine, and designing alerts with severity routing and noise control.
What happens after an alert fires: the firm's product review, the decision record, and the advisor's response.
Daily and weekly alert handling, pre-recommendation checks, product notes, and the annual refresh and attestation.
Supervision cadence, attestations and escalation, program metrics and reporting, and the KYP exam file and trace test.
One guide per security type, each with the same structure: the regulatory obligation, what to assess, and the lifecycle from approval through monitoring and documentation.
Approving the universe by criteria, risk tiers for listed, venture and OTC names, transfers in, and the issuer events that reopen KYP.
Class-level assessment: the features, costs and compensation that differ between classes of the same fund, and class inventories.
Deconstructing a note into five components, scenario analysis, and complexity tiers.
Product-knowledge expectations for segregated fund contracts and annuities in insurance distribution.
Four types of model drift, which changes should reopen KYP, and what to monitor and document to keep a model's assessment current.
Eight areas of assessment, independent verification and red flags for private equity, private credit, real estate and exempt offerings.
Regulatory updates, enforcement trends, and explainers on the rules behind KYP in Canada and the US.
CIRO complaints are up 21% year over year and suitability/KYP remains the top enforcement category.
What the review of 105 firms' KYC, KYP and suitability practices found: firms had processes, but not evidence.
The obligation to monitor for significant change in Canada and the US, four families of triggers, and the re-review that follows.
The product-level obligations inside Reg BI: the Care Obligation's requirement to understand risks, rewards and costs.
Where the fiduciary rule stands after being vacated, and why ERISA prudence and PTE 2020-02 keep product knowledge central.
What regulators expect from AI in product due diligence, how to govern and evidence it, the data underneath it, and original research.
Six leading AI platforms tested across 54 controlled trials on Canadian investment research.
Despite $13.8B in generative AI investment, only 13% of organizations achieve meaningful value at scale.
CSA, CIRO, OSFI, FINRA and SEC guidance on AI in product due diligence, and the common themes across them.
Inventory and risk rating, lifecycle, validation and monitoring for AI tools, plus due diligence on vendor models.
What AI-assisted product decisions need to record, an example record, and the reconstruction test regulators apply.
How to audit the data behind a monitoring system: a data inventory, six quality dimensions, failure modes, and testing.