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Regulatory Basis

The Obligation

Neither jurisdiction exempts listed securities from product-level diligence. What differs is how the obligation is framed and where the extra rules for low-priced and over-the-counter shares sit.

1
No Exemption for Listed Securities
The KYP rules, proportionate depth, transfers in, and what the 2025 notice says about costs and change

CIRO's Rule 3301 requires a dealer to assess the securities it makes available, and Rule 3302 requires each Approved Person to take steps to understand them.[1] NI 31-103 section 13.2.1 applies equivalent obligations to other registrants.[1] None of these provisions distinguishes between a fund that is approved onto a shelf and a stock that is simply available to trade.

Joint CSA/CIRO Staff Notice 31-368 accepts that the depth of review can vary, noting that "more complex or higher risk securities may require a more detailed consideration."[2] For equities, that is the basis for a tiered approach: a lighter, criteria-based review for large, liquid senior-exchange issuers and a closer look at the names that carry more risk.

The notice is direct on this point: "Registrants must assess securities transferred into the firm or resulting from client directed trades within a reasonable time,"[2] and it doesn't accept trade size or frequency thresholds as a reason to leave them out. For equities this is the main way unreviewed names enter the firm. A client moves an account in with a handful of small-cap holdings, or asks to buy a venture issuer the firm has never looked at, and those names now need a KYP assessment.

The notice recognizes that "when investing solely in exchange-listed securities with uniform trading commissions, costs at the security level may have minimal impact."[2] That lightens the cost work for most listed shares, but doesn't remove it. Bid-ask spreads in thinly traded names, currency conversion on US and foreign shares, and depositary fees on ADRs are all costs that differ from one equity to the next.

Most of the notice's examples of significant changes are issuer events, which makes them a natural fit for equities:

"...a change in: the risk rating of a security; the costs/fees associated with a security; the liquidity of a security; distribution and redemption privileges (e.g., redemptions suspended); the operations of an issuer; management or significant ownership of an issuer; the issuer's credit rating; financial ratios; the geopolitical situation; and macroeconomic factors." Joint CSA/CIRO Staff Notice 31-368, p.17 [2]
2
Recommendations Bring the Full Care Obligation
Reg BI and FINRA suitability, plus the separate rules for over-the-counter and penny stocks

The first component of Reg BI's Care Obligation requires a broker-dealer to understand the potential risks, rewards and costs associated with a recommendation.[3][4] The SEC's adviser interpretation requires a reasonable investigation into the investment, sufficient not to base advice on materially inaccurate or incomplete information.[5] For recommendations that fall outside Reg BI, FINRA Rule 2111's reasonable-basis obligation requires "a reasonable basis to believe, based on reasonable diligence, that the recommendation is suitable for at least some investors."[6]

Amendments to Exchange Act Rule 15c2-11, adopted in September 2020, require that information about an issuer and its security be current and publicly available before a broker-dealer can begin quoting it.[7] For KYP, the practical consequence is that an OTC issuer that stops publishing current information can lose public quotation. That is a significant change for any client who holds it.

The SEC's penny stock rules apply to low-priced equity securities that don't meet the exclusions in Rule 3a51-1. Before effecting a penny stock transaction, a broker-dealer must provide a standardized risk disclosure document under Rule 15g-2 and, under Rule 15g-9, approve the customer's account for penny stock transactions and obtain a written agreement to the transaction.[8] These are transaction and account requirements, but a firm can't apply them unless its product data identifies which names are penny stocks.

FINRA has warned members about ramp-and-dump schemes in small-capitalization IPOs, typically involving issuers valued at less than $100 million, and set out red flags such as coordinated orders from newly opened accounts.[9] A recently listed small issuer is exactly the kind of name a criteria-based universe can let in without a second look.

KYP Point Canada United States
Are listed equities subject to KYP? Yes - the rules cover every security the firm makes available Yes - the risks, rewards and costs of any recommended security must be understood
Can depth vary by security? Yes - higher-risk securities may require more detailed consideration Diligence must be reasonable for the security and the recommendation
Transfers and unsolicited trades Must be assessed within a reasonable time Care Obligation attaches to recommendations; unsolicited trades are handled under firm policy
Low-priced and OTC shares No separate penny stock regime; handled through KYP depth and firm restrictions Rule 15c2-11 for quotation; penny stock disclosure and account approval rules
Diligence

The Assessment

A single equity has a simple structure. The diligence problem is the size and range of the universe, so the assessment has to be built from data that can be applied to thousands of issuers at once.

1
What to Assess in a Listed Equity
The factors an equity KYP assessment needs to capture, and why each one matters
Factor What to Capture Why It Matters
Listing venue and status Exchange and tier, or OTC market tier; any listing deficiency or continued-listing notices Listing standards differ sharply between senior exchanges, venture exchanges and OTC markets
Issuer fundamentals Business, revenue stage, profitability, leverage, going-concern language in the audit opinion "Operations of an issuer" and "financial ratios" are on the notice's list of significant changes
Liquidity Average daily value traded, bid-ask spread, free float Illiquid names are costly to enter and hard to exit; liquidity is a named significant change
Price level and volatility Share price, historical volatility, large drawdowns Low-priced shares carry more risk, and in the US can fall under the penny stock rules
Share structure Share class and voting rights, depositary receipts, foreign issuer status, trading currency Subordinate voting shares, ADRs and foreign listings have features a plain common share doesn't
Ownership and control Insider and significant holders, controlling shareholders, recent changes in control "Management or significant ownership of an issuer" is a named significant change
Credit Issuer credit rating where one exists The issuer's credit rating is a named significant change, and matters most for preferred shares
Regulatory status Trading halts, cease trade orders, trading suspensions, OTC quotation eligibility Determines whether the security can be traded at all
Costs Commission, spread, currency conversion, depositary fees Initial and ongoing costs and their impact are a named KYP element in Canada

Every factor in the table can be sourced from market data, exchange notices and regulatory filings. That matters because the assessment has to run across the whole universe and be refreshed as the data changes, which isn't possible if it depends on someone writing a memo for each issuer.

2
Risk Tiers Instead of Name-by-Name Approval
Approving the universe by criteria, and saving name-level review for the names that need it

A workable equity KYP process sorts the universe into tiers using the factors above, and sets a different depth of review for each. The example below is illustrative. The thresholds behind each tier are the firm's own decisions, and should be written down and applied consistently.

Illustrative Tier Typical Characteristics Depth of Review
Core Senior exchange listing, market capitalization and liquidity above the firm's thresholds, no regulatory flags Approved as a group by documented criteria; automated monitoring against the tier's thresholds
Elevated Venture exchange listing, smaller or less liquid issuers, recent IPOs, foreign shares with limited disclosure Criteria plus a name-level screen when the name first enters the firm; tighter monitoring triggers
Restricted OTC or grey-market shares, low-priced shares, going-concern issuers, names under a halt or cease trade order Name-level review before any recommendation; may be limited to unsolicited trades or blocked

Tiering is how the firm shows proportionality. The notice expects more detailed consideration of higher-risk securities,[2] and a tiered process makes it possible to show where that extra consideration happened, for which names, and why.

3
The Equity Universe File
Knowing every name the firm makes available or holds, and how each one got there

Firms that approve funds keep a shelf register. The equivalent for equities is a universe file: the criteria that define what the firm makes available, plus a record for every name actually held or traded. For each name it records:

  • Its current tier and the data that placed it there, with the source and date;
  • How it entered the firm, whether through the approved universe, a transfer in, or a client-directed trade, and when it was assessed;[2]
  • Any restriction, such as unsolicited-only, no new purchases, or blocked, and who decided it;
  • Its monitoring status, including open alerts and the last time it was reviewed;
  • Jurisdiction-specific flags, such as US penny stock status or OTC quotation eligibility.[7][8]

The file is what makes the rest of the process provable. Without it, a firm can say it approves "all TSX and NYSE stocks" but can't show which names it actually assessed, when, or what it did about the ones outside the criteria.

Process

The Lifecycle

Equities need to be approved, monitored and documented like any other security, with the work done at the level of the universe and the tier, and at the level of the name when the risk calls for it.

1
Approval
Approving the criteria, then handling the names that fall outside them

In the KYP HubHow products are approved onto the shelf, whatever their type: Product Approval.

Approval for equities happens in two layers. The firm approves the criteria that define each tier and what each tier permits. Names that fall outside the approved criteria, along with every transfer in and client-directed trade, get a name-level assessment within a reasonable time.[2]

What the Firm Needs to Do
  • Approve the criteria. Document the tier definitions, thresholds and data sources, and have them approved by the product committee or equivalent.
  • Set what each tier permits. Recommendations, unsolicited trades only, or no new purchases.
  • Assess what comes in from outside. Run every transferred-in or client-directed name through the criteria, and give a name-level review to anything that lands in a higher-risk tier.
  • Flag jurisdiction-specific status. Identify penny stocks and OTC quotation status for US securities.
  • Give advisors the tier. Make each name's tier and any restriction visible at the point of recommendation.
What the Individual Advisor Needs to Do
  • Know the issuer. Understand the business, financial condition and risks of any stock they recommend.
  • Check the tier first. Confirm a name's tier and restrictions before recommending it.
  • Understand the costs. Including spreads on illiquid names, currency conversion and depositary fees.
  • Take extra care below Core. Apply more scrutiny to venture, OTC, low-priced and recently listed names.
  • Flag what they see. Report issuer news or trading behaviour that the firm's data may not yet show.
2
Monitoring
The issuer and trading events that should reopen an equity's KYP assessment

In the KYP HubHow monitoring rules, the engine and alerts work: Material Change. What happens when an alert fires: From Alert to Decision. When a change should reopen KYP: Material Change: When to Reopen a KYP Assessment. The same lifecycle for other security types: mutual funds and ETFs, structured products, segregated funds and annuities, model portfolios and alternatives and private markets.

Equity monitoring is largely event-driven. Typical significant changes, grouped against the notice's categories,[2] include:

  • Liquidity: a sharp fall in trading volume, or a trading halt;
  • Operations of the issuer: a going-concern opinion, a restatement, late filings, an auditor resignation, or a dividend cut or suspension;
  • Management or significant ownership: a takeover bid, a change of control, or the departure of key executives;
  • Credit rating: a downgrade of the issuer or its preferred shares;
  • Risk rating: a move into a higher-risk tier, such as a price falling below the firm's low-price threshold, or a move from a senior to a venture exchange or to OTC;
  • Regulatory status: a cease trade order, a delisting notice, or in the US, loss of OTC quotation eligibility.[7]
What the Firm Needs to Do
  • Re-tier continuously. Refresh tier assignments as market and issuer data change, not on an annual cycle.
  • Monitor every held name. Including transferred-in and legacy holdings outside the approved criteria.
  • Route by severity. Send halts, cease trade orders and delistings for same-day action; batch lower-severity changes for regular review.
  • Document and notify. Record each significant change and the firm's response, and tell the advisors whose clients hold the name.
What the Individual Advisor Needs to Do
  • Act on alerts. Review significant-change alerts for names their clients hold.
  • Respect new restrictions. Stop recommending a name that moves into a restricted tier.
  • Record the response. Note what they did for affected clients, as the firm's process requires.
3
Documentation
A written process for equity KYP

In the KYP HubWhat the KYP file must show: KYP Documentation: What Your File Must Show. How supervision tests it: Supervising a KYP Program.

The example below shows what a written process for equity KYP might cover. It's illustrative; processes can vary with a firm's business model and the markets it offers.[2]

Example: Written KYP Process for Equities
Illustrative
1
Scope. Applies to every common and preferred share, depositary receipt and foreign share the firm makes available or holds in client accounts, including transferred-in and client-directed positions.
2
Tier criteria. The Product Committee approves written criteria for Core, Elevated and Restricted tiers, covering listing venue, market capitalization, liquidity, price level, financial condition and regulatory status, with named data sources.
3
Permissions. Core names may be recommended. Elevated names may be recommended after a name-level screen. Restricted names may not be recommended without a documented name-level review, and may be limited to unsolicited trades or blocked.
4
Universe file. Product Management maintains a record for every name held or traded, showing its tier, the data behind it, how it entered the firm, any restriction, and its monitoring status.
5
Transfers and client-directed trades. Each new name is tiered within two business days of arrival. Names placed in Elevated or Restricted receive a name-level review within ten business days.
6
Monitoring. Tiers are recalculated daily. Halts, cease trade orders, delisting notices, going-concern opinions, changes of control, credit downgrades and moves into a higher-risk tier are significant changes.
7
Response. High-severity changes are reviewed the same business day; others within five business days. Advisors whose clients hold the name are notified with the outcome.
8
US securities. Penny stock status and OTC quotation eligibility are recorded for each US name, and penny stocks are routed to the firm's penny stock procedures before any transaction.
9
Records. Tier criteria, tier histories, name-level reviews, decisions, notifications and advisor responses are retained and linked to each name.
Five Questions to Test Equity KYP
  1. Can the firm show the written criteria that define which equities it makes available?
  2. Does every name held in client accounts have a tier and a record of when it was assessed?
  3. Are transferred-in and client-directed names assessed within a defined time, regardless of size?
  4. Would the firm know the same day if a held name was halted, cease traded or delisted?
  5. Can an advisor see a name's tier and restrictions before making a recommendation?
A note on scope: This paper covers Know-Your-Product obligations for equities under regulatory requirements and published guidance in Canada and the United States as of its publication date. It does not address whether any security suits any individual client. It is general information, not legal or compliance advice. The tiers, thresholds and example process are illustrations, not prescribed requirements. Where rules and guidance are quoted, the quotation is from the source cited.
References
  1. CIRO. Investment Dealer and Partially Consolidated Rules, Rule 3300 series (Product Due Diligence and Know-Your-Product), including Rules 3301 and 3302. Parallel requirements for other registrants: NI 31-103, section 13.2.1. Source document (PDF)
  2. Joint CSA/CIRO Staff Notice 31-368, Client Focused Reforms: Review of Registrants' Know Your Client, Know Your Product and Suitability Determination Practices and Additional Guidance, December 10, 2025. More detailed consideration for complex or higher-risk securities, p.14; examples of significant changes, p.17; transferred-in and client-directed securities, p.19; costs of exchange-listed securities, p.27. Source document (PDF)
  3. U.S. Securities and Exchange Commission. Regulation Best Interest: A Small Entity Compliance Guide. Source document
  4. U.S. Securities and Exchange Commission. Regulation Best Interest: The Broker-Dealer Standard of Conduct, 17 C.F.R. § 240.15l-1, effective June 30, 2020. Source document (PDF)
  5. U.S. Securities and Exchange Commission. Commission Interpretation Regarding Standard of Conduct for Investment Advisers, Release No. IA-5248, June 5, 2019. Source document (PDF)
  6. FINRA. Rule 2111 (Suitability), including Supplementary Material.05(a) (reasonable-basis obligation) and.08 (recommendations subject to Regulation Best Interest). Source document
  7. U.S. Securities and Exchange Commission. SEC Adopts Amendments to Enhance Retail Investor Protections and Modernize the Rule Governing Quotations for Over-the-Counter Securities, Press Release 2020-212, September 16, 2020 (Exchange Act Rule 15c2-11). Source document
  8. U.S. Securities and Exchange Commission. Amendments to the Penny Stock Rules, Release No. 34-51983 (Exchange Act Rules 3a51-1, 15g-2 and 15g-9). Source document (PDF)
  9. FINRA. Regulatory Notice 22-25: Heightened Threat of Fraud, November 17, 2022. Source document